Starting with a whole new property management system can feel overwhelming, but at GuestWisely, we believe the right onboarding makes all the difference. That’s why we’ve designed a simple yet powerful process to ensure you’re fully set up for success from day one.
With our expert-led onboarding program, we don’t just guide you how to use the platform, we empower you with the tools, knowledge, and confidence to run your business wisely.
Why the Onboarding Process Matters
1. Aligning with Your Business Goals
A successful onboarding experience goes beyond learning software, it’s about aligning with your business vision. Our team works closely with you to understand your unique challenges and objectives, providing tailored advice on how to make the most of GuestWisely. This ensures every feature you use directly contributes to your long-term success.
2. Building Confidence Through a Solid Foundation
We know that confidence comes with clarity. That’s why our onboarding includes step-by-step training to equip you with both the technical know-how and practical techniques to streamline your operations. By mastering the essentials early on, you’ll be able to optimize processes, save time, and focus on what really matters: growing your business.
3. Strengthening a Long-Term Partnership
Onboarding at GuestWisely goes beyond a simple start-and-finish, it’s the beginning of a lasting partnership. Beyond training, we offer additional consultations and ongoing support to ensure you never feel stuck. Our mission is to grow alongside you, providing guidance whenever you need it most.
How the GuestWisely Onboarding Works
1. Introduction Call
We start with a personalized call to understand your specific needs, goals, and preferences. This allows us to customize your onboarding journey to fit your property type, business size, and growth ambitions.
2. Training Sessions
Training is at the heart of our onboarding process, ensuring you gain practical knowledge step by step before fully diving into the platform.
- Property Management System (PMS): Dive into the core training to manage bookings, communications, and operations with ease.
- Optional Add-Ons: Explore advanced features such as your integrated website and channel manager to accelerate business growth.
3. Feedback & Review
Your input matters. After onboarding, we invite you to share your experience on Capterra, helping us continually improve and refine our process.
4. Follow-Up Support
We don’t just leave you after training. Our team follows up to ensure everything is running smoothly and offers additional support if needed, so you always feel connected and confident to move forward.
What Makes GuestWisely’s Onboarding Unique
- Free Onboarding with Experts: Get professional guidance at no extra cost.
- Tailored Consultation: Gain personalized recommendations that fit your business goals.
- 5-Star Dedicated Support: Receive responsive assistance from experts when needed.
Pave The Wave for Long-Term Success
At GuestWisely, onboarding isn’t just about getting you started, it’s about laying the foundation for your long-term growth. We believe every property manager deserves more than just a platform, you deserve a partner who’s invested in your journey. That’s why from the very first call to the ongoing support that follows, our goal is to make sure you feel empowered and ready to take your property management to the next level.
Ready to experience a seamless start?Book your free demo now.
Learn more about our onboarding proccess: here.
